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Service Advisor
 
Title: Service Advisor logo #29861
Category: Administrative Support
Job type: Permanent
Job status: Full Time
Salary: £22,000.00
Salary per: annum
Location: England, East, Suffolk, Aldeburgh
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About this recruiter
 
Description:
Service Advisor

Are you a Service Advisor who is looking for a new challenge in Suffolk? In a state of the art Dealership, this is the perfect opportunity for a driven individual to work for a prestige dealer where there are plenty of opportunities for progression. You will be using your customer service skills professionally and in an expert manner to excel in this role.

The Role

* You will be the main point of contact for customers when they arrive at the dealership/maintenance area.

* Responsible for communicating professionally with customers about all the services that are provided and explaining the problems with their vehicles.

* Answering all incoming telephone calls and scheduling services in a timely manner.

* Monitor all repair work and keep track of any delays to keep customers up to date with the progress of their vehicles.

* Providing accurate estimates and costings for services and communicate this with customers.

* Keeping track of all repairs and services using the in-house computer software programme.

* Liaise effectively with the workshop controller/manager, service advisor and parts employees.

Who we are looking for

* An experienced Service Advisor with main dealer experience

* A candidate with the ability to set a high standard of customer service.

* The ability to work alone and also within the team while under pressure.

* Excellent telephone and customer facing manner.

* Kerridge experience desirable

What's on offer?

Fantastic basic salary of up to £22,000

A realistic OTE of £27,000

45 hours per week but site is flexible on hours

1 in 4 Saturday mornings

Interested?

If you are interested in this position, please register your interest NOW with your up-to-date CV in Word format. Alternatively give us a call to find out more.

Your CV will be forwarded to HCP International, a leading automotive recruitment consultancy established in 1998. The services advertised by HCP International are those of an Employment Business.
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