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Business Support Assitant
Title: Business Support Assitant
Category: Customer Support / Client Care
Job type: Permanent
Job status: Full Time
Salary: £16,640.00
Salary per: annum
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Our Northampton based client are currently seeking a Business Support Assistant to join their growing team. This is a fantastic opportunity for anyone with excellent customer service skills to join a thriving back-office team.

On a day to day basis, you will be responsible for ensuring the highest levels of customer service are delivered to customers at all times, whether this be supporting them with general pre or post sale enquiries or ensuring the smooth running of the sale. All customer service will be on both a face to face and telephone basis.

Duties Include:

* Responsible for ensuring effective and efficient support is provided for all customers

* Dealing with general customer enquiries on both a face to face, email and telephone basis

* Ensuring all relevant tools and paperwork are set up and ready for sales days

* Responsible for supporting the sales team with any general duties including updating sale prices as required

* Responding to correspondence from various external bodies including Police and Council notices, ensuring all information provided is accurate and factual

* Process all purchase related paperwork in an accurate and timely manner

* Complete general office filing and administration as appropriate

* Assist the wider branch where directed in order to support the back-office team and customers

Skills and Experience Required:

* Previous experience working within a customer focused role, whether on a face to face or telephone basis

* Ability to deliver high levels of customer service at all times

* Excellent written and verbal communication skills

* Ability to work towards restricted timescales and SLAs

* Strong attention to detail

* Ability to deal with customers of all levels in a professional manner

* High organised

* Keen team player

Working Hours: Monday, Wednesday & Friday 09: Tuesday & Thursday 09:00 - 19:00 = 40 hour contract

ACS Recruitment are a recruitment business working on behalf of our client. We offer a number of perks for our staff including high street discounts plus much more.

If you know anyone else interested, we offer a £25 referral scheme for everyone recommended to us
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