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Applications Support Analyst - COINS ERP
 
Title: Applications Support Analyst - COINS ERP
Category: IT/Software Development
Job type: Permanent
Job status: Full Time
Salary: £30,000.00 - £40,000.00
Salary per: annum
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Description:
Application Support Analyst - COINS

Hertfordshire, Permanent

£30,000 - £40,000 per annum + Benefits

Are you an experienced applications support analyst? Do you have experience supporting the COINS construction industry software in some respect? If this sound like you, then Code Red Associates are recruiting for an exciting career opportunity for you. We are leading supplier of Permanent & Contract ICT resource to a variety of Blue Chip, SME & expanding organisations throughout the UK and are recruiting for a COINS Applications Support Officer for a leading Facilities Management & Construction organisation on a permanent basis for a progressive, award-winning organisation that encourages a positive work/life balance.

The purpose of the role will be to help support the operation and availability of the COINS application for users of the application within the business. Day-to-day duties will include application integrity management; managing system performance issues & resolution; performing upgrades; managing service levels; developing reports & workflows; implementing new capabilities and integrations; undertaking systems analysis to improve system efficiency and ongoing user support and problem resolution.

Essential

* Demonstrable experience supporting applications in a service desk environment.

* Experience in supporting the COINS applications in either 1st, 2nd, or 3rd line capacity

Desirable

* Experience working in an ITIL environment

As an individual you will provide strong analytical skills, be logically minded and be an excellent problem solver. You will also be a good communicator, organised and have the ability to work under pressure and meet deadlines.

This is an office-based role with benefits package that is very attractive and focussed on achieving a healthy work/life balance - includes a contributory pension, life assurance, and much more. There are a number of compelling reasons to join this organisation, please apply swiftly to embark on the next stepping stone in your career.

Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.

By applying to a job advertised by Code Red Associates or providing your contact information to show interest in a job advertised by Code Red Associates, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing for us storing your information and allowing us to contact you in regard to suitable job opportunities. You are within your rights to ask us to remove your information at any time.
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