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Area Operations Manager
Title: Area Operations Manager
Category: Medical Health
Job type: Permanent
Job status: Full Time
Salary: £40,000.00
Salary per: annum
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Are you an experienced Area Manager withinin the care industry?

Are you looking for a challenging new role where you can truly make a difference? Fed up with a lack of investment in your current role?

Come and join a different care business!!

National Care Group are now looking to recruit a talented and driven Area Operations Manager to aid with the future growth of the business and the provision of high quality care and support across our Norfolk and Essex services. This position will expect you to be a key member of the team in working to improve and develop service quality and delivery

The Role

Reporting in to our Regional Director, the successful Area Operations Manager will be a key member of the team in working to improve and develop service quality and delivery. You will take an active part in developing the business organically and through your relationship with local authorities.

You will be a key mentor for your reports and develop individual members of staff, in order to strengthening the team around the people we support. The role requires a high level of organisational, budgeting and planning skills, to drive efficiency and service standards within CQC requirements. Duties include:

Lead, support and direct Registered / Service Managers to ensure that assessments and personalised care and support is provided for our service usersWork to support Registered / Service Manager to develop and review appropriate Support Plans and Risk Assessments and other documentation as required as well as manage service efficiencySupport the Senior Management Team to investigate accidents and incidentsPlay an active part in the recruitment of quality staff within the businessWork in partnership with the Estates Team to ensure each service maintains a high standard of physical appearance, safety and security, through regular audits and inspectionsRegularly analyse services and where issues/trends are spotted, act as a troubleshooter to rectify or prevent through to completionPlan and implement strategies for both organic growth and growth through business development, through liaising and building relationships with local commissioners/authorities.Ensuring all support is fully compliant with the Company’s statutory obligations and develop and operate within agreed budgets. Fully accountable for the achievement of EBITA budgetsEnsures attendance at local provider forums to increase the profile of the organisationHas responsibility for the quality of service provision, including good CQC reports, Supporting People reviews and internal audits.                                                                                              Who are we looking for?

As our ideal Area Operations Manager, you must be able to demonstrate strong leadership skills coupled with the ability to manage and prioritise multiple tasks. Proven experience working in the care industry as a Registered Manager or Senior role is essential. You will also require the following skills and experience:

Experience of developing and managing budgetsExperience of managing complex care settingsEffective decision-making skillsAbility to effectively manage and develop a teamProven experience in developing a care business’ growth both through business development and organicallyA rounded trouble-shooter with the ability to spot problems/trends and implement improvement strategies through to completionHighly analyticalFull understanding of CQC requirements and legislationAbout National Care Group

National Care Group (NCG) is a leading provider of care and support services to vulnerable adults throughout the United Kingdom. We work closely with the people we support, their family members, local authorities and care providers to provide high quality, person-centred support across the following services: supported living, residential care, outreach & home support, and day services.

If you have the skills and experience to join our team, we want to hear from you! Click APPLY to register your interest in the role of Area Operations Manager.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
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