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IT Support
Title: IT Support
Category: IT/Software Development
Job type: Permanent
Job status: Full Time
Salary: £25,000.00 - £30,000.00
Salary per: annum
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IT Support

Permanent- Peterborough

Salary- £25,000-£30,000 Negotiable DOE

An exciting opportunity has arisen for a dynamic, motivated and driven IT Support & Infrastructure Engineer to manage of the company's internal IT infrastructure as well as their systems on customer's behalf.

The company develop their own highly configurable software products which are used by some of the world's largest companies. This is a great opportunity for an ambitious self- starter who is keen to grow with and build the role.

This is both a back-office and customer facing role and so you will need to have good verbal and written communication skills.

Essential duties include:

·Managing the service desk tickets that come into the business daily

·Responding to and resolving tickets raised by customers.

·Function as the customer's point-of-contact for problem identification and resolution

·Manage the remote monitoring and management system to ensure the smooth operation of customer implementations.

·IT Support relating to issues with the internal systems and network infrastructure

·Support services for Microsoft related technologies: eg Windows Server, SQL Server etc.

·Support services for virtualization technologies: VMware and Hyper-v

·Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security

·Server and device patching

Person Specification:

·1st and 2nd line support experience

·Application support experience (Dev Ops.)

·Windows Server, SQL Server (Scripting, Stored procedures)

·VMware and Hyper-v

·WAN and LAN connectivity, routers, firewalls, and security

·An organised, motivated, hardworking person with entrepreneurial spirit

·Willing and able to travel to customer sites on occasions to resolve problems

To find out more please contact Angelina at Recruit Mint on or upload your CV using the \'Apply Now\' button
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