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Rents Administrative Assistant
Title: Rents Administrative Assistant
Category: Customer Support / Client Care
Job type: Permanent
Job status: Full Time
Salary: £17,972.00 - £18,672.00
Salary per: annum
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Rent Administrative Assistant

£17,972-£18,672 Per annum

Full time – 37 Hours per week

This is a permanent role

You will provide a robust and comprehensive administrative support service to the Rents team in the recovery of current payments and of rent arrears. You will responsible for a wide range of administration duties including responding to correspondence, filing, inputting and accessing information, reception duties, maintaining accurate records and taking minutes for team meetings.

Ideally you will have experience of working in a finance management environment as part of your role will involve raising department purchase orders, raising invoices, monitoring Direct Debit and insurance payments, as well as verifying and processing refunds to tenants and leaseholders. You will be accountable for the financial reconciliation of the Daily Ledger, monitor the Income Management administration systems and report any discrepancies. It is essential you understand financial regulations and company procedures relating to financial matters.

The ideal candidate will be computer literate in a wide range of computer packages, in particular confident with the use of Microsoft Excel, Word and PowerPoint to produce reports, spreadsheets and presentations. You will ideally be able to pick up new computerised systems with ease and have previous experience of data entry and maintaining databases and spreadsheets.

You will display excellent communication skills, whether that is face to face, on the telephone, by email or through written correspondence at all levels. You will be required to relay information in a clear and concise manner to both tenants and the rest of the team. Previous experience of providing high levels of customer care is essential to support Nottingham City Homes’ Mission, Vision and Values.

Please apply online at .uk. If you are unable to apply online for any reason please contact the Recruitment team on

Closing date: 11 March 2019 – please note this may close early if we receive a high number of applications.

Interview date: 26 March 2019

We welcome applications from all sections of our diverse community.
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