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Showroom Concession Manager - Watford
Title: Showroom Concession Manager - Watford
Category: Wholesale / Reselling Sales
Job type: Permanent
Job status: Full Time
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At Swoon, we’re constantly striving to give our customers a seamless but memorable shopping experience, cutting through the sea of sameness offered by many retailers.We are looking for interior-aficionados to represent and showcase the best of our brand in one of our Swoon showrooms, located in Debenhams Watford. You will have a passion for our products, for interiors and design more broadly, and be confident in sharing this with customers.

You'll be responsible for maximising sales, hitting targets, and all the while ensuring an outstanding customer experience:

Managing the day-to-day in store operations Helping build and maintain a strong relationship with our Concession partner Providing Room Design Appointments for our customers and managing the appointment book Being a brand ambassador, living and breathing our company values Taking pride in maintaining a stunning showroom of Swoon products, and responsibility for maintaining the store standards. Requirements

Customer focused: confident and capable of dealing with customers (preferably with experience to prove it) Prepared to stick to something - we're looking for people that enjoy working hard at something to get results Passion for beautiful things, specifically interiors and design Self-motivated and able to work with minimal supervision Ability to work a flexible schedule over the 7 days we are open (9.00am-6.00pm Monday-Wednesday & Friday, 9.00am-9.00pm on Thursday, 9.00am-7.00pm Saturday and 11.00am-5.00pm on Sunday) Benefits

Competitive salary Wellbeing allowance Pension scheme Private medical cover Perkbox voucher/discount platform Your birthday as an additional day off Increasing holiday allowance with tenure Friends & family discount About Swoon

Established in 2012, and backed by Index Ventures (Deliveroo, Dropbox) and Octopus Investments (Zoopla, Secret Escapes), we’re on a mission to be a global online interiors brand; making homes remarkable through distinctive design, beautiful craft and fair prices.

Swoon is an advocate for people who believe that home is a sanctuary and has the power to physically affect our health and happiness. Our customers are stylish and savvy professionals who are time-poor but thought-rich; they demand the best out of life.

We call them Hip & Humble, the obsessive creators of homes that constantly evolve with ideas that are as unique as their owners.

Swoon’s business model helps to fulfil the interior desires of the Hip & Humble. Our Fast & Responsive Design Process enables us to launch new designs every day, initially in a small batch. And our direct-to-consumer brand, without the traditional retail overheads, ensures our designs are not only distinctive but affordable too. We use real-time sales data to test demand very quickly and then scale production on only the most popular pieces.

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