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Support Assistant
Title: Support Assistant
Category: Other
Job type: Permanent
Job status: Full Time
Salary: £8.14
Salary per: hour
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Weekend Support Assistant

Location: Loughborough, Leicestershire

Position: Part Time

Hours of Duty: Sat & Sun on a rotating shift pattern ( & 14.3

Salary: £8.14 /hour

Language: English (Required)

Experience: Supporting Vulnerable Adults: 1 year (Preferred)

About Us

Running since 2001, Falcon Support Services is a registered charity with the mission to help people to live independently and positively contribute to their community. We seek to promote the dignity of these people at all times by providing high quality, stable, supportive environments and accommodation during their transition into independence. We endeavour to assist vulnerable people in developing the social and life skills necessary to plan and prepare for their futures and help them fully integrate into the local community.

We provide accommodation on Licence and Tenancy Agreements. Our facilities consist of en-suite bedrooms shared houses & self-contained flats. We have a dedicated staff team, with a Support Worker assigned to each individual resident in order to provide regular high-quality person-centred support

The Falcon Centre, a part of Housing Matters is the hub of Falcon Support Services providing 30 en-suite rooms in catered accommodation on a Licence Agreement. We opened in April 2013 to provide supported accommodation to vulnerable people who are over 18 years of age, single homeless, with a local connection to Leicestershire.

We go above and beyond to help vulnerable people take the first steps into their new life. Throughout all of our work, we maintain the same key values to:

Provide vulnerable people with the honour and respect they deserve.Promote positive social support networks within our community.To transform lives.Weekend Support Assistant

Purpose of the job

To provide high-quality accommodation, housing management and support for homeless people.To empower clients to make positive changes and informed choices in moving towards independent living.To work with clients on a mutually agreed support plan/programme to achieve positive outcomes.To work with Falcon Support Services staff team to provide a professional and beneficial service.To work in partnership with other agencies to maximise service delivery.Duties and responsibilities

To assist with the daily operations of The Falcon Centre ensuring services are delivered efficiently.To communicate effectively and appropriately with clients, staff, other organisations and members of the public using and/or working with our organisation.Where appropriate, to perform an initial interview of clients seeking admission and ensure initial Risk Assessments and Need Assessments are completed and accurate.To appropriately liaise with and signpost to housing, other providers and other agencies and document partnership working activities.To work within Falcon Support Services policies and procedures, as well as any local procedures or procedure relating to partnership agencies.Carry out the practical tasks required of the job being continuously aware of any risks presented by the working environment and consistently acting in a way to minimise these risks.Report concerns appropriately, such as adult and child safeguarding issues and substantial risk.As a member of the team, to engage with the management of the building, where necessary, including:

Controlling and recording access to and from the building.Following the booking in and welcoming procedures.Completing relevant monitoring for the service.Responding to telephone enquiries, correspondence and callers to the service.Taking action to address any immediate risk.Next Steps

To apply to our vacancy for a Weekend Support Assistant, please click Apply to be taken to the LILIUM application page to upload a copy of your CV and cover letter.

We look forward to hearing from you.
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