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Credit Specialist
Title: Credit Specialist
Category: Other General Scientific Research & Analysis
Job type: Permanent
Job status: Full Time
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At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today. Description

Reporting to the Regional Collections Manager – UK & France. The job holder will primarily assist in the management of UK project related Accounts Receivable collections following standard processes & procedures in ensuring that the Collections team provides the most effective and efficient support to the business so that both Sales and Departmental objectives are met.

As an experienced Credit Professional with a thorough knowledge and understanding of all aspects of accounts receivables you must possess excellent interpersonal and communications skills at all levels. Working in close partnership with sales and UK finance team to bring about the maximization of profitable sales by effectively managing customer payment terms and daily held orders. You will play a key part in process improvement, dispute management and overdue debt initiatives for the area.

This is a full time position and occasional travel may be required



• Provide proactive support to internal and external customers on all project related AR issues

• Liaise with other departments to establish and maintain effective and relevant project activities, policies and procedures

• Engage with internal and external customers early in negotiation process to facilitate receivables friendly agreement on large project related contracts

• Effect collection of amounts due to Emerson Process Management on the accounts receivable ledgers in accordance with the company targets.

• Highlight any concerns/potential bad debts to the Regional Collections Manager in a timely manner

• Provide & promote 1st line resolution for customer discrepancies and escalate accordingly within the organisation

• Actively promote and participate in initiatives to perform root cause analysis on discrepancies and undertake improvement initiatives across the quote to cash process to prevent discrepancies occurring.

• Ensure best practice in Accounts Receivable is promoted and employed at all times across the area

• Provide guidance and support to remote sites in the area on all export AR matters

• Interact with all internal and external customers in a professional and courteous manner.

• Timely release and resolution of issues relating to all held orders to maximise sales.

• Undertake any other activities as required by the Regional Collections Manager in the operation the Collections function.

• Sets own priorities within framework of established procedures.

• Flexibility for travel

• Occasional weekend/public holiday working is a requirement of the role


• Extensive Accounts Receivable experience within a large European/Global corporate organization is desirable together with experience of working with export and Letter of Credit situations

• Ability to communicate at all levels within the business

• Excellent communication skills both written and verbal

• Ability to manage time and work to tight deadlines

• Business systems to include Oracle / JD Edwards / Microsoft Office (Advanced Excel would be an advantage)

• Fluent English essential both written and verbal (alternate European language would be an advantage)
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