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Internal Account Manager
Title: Internal Account Manager
Category: Sales / Business Development
Job type: Permanent
Job status: Full Time
Salary: £18,000.00 - £20,000.00
Salary per: annum
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Internal Account Manager


Monday - Friday 9-5

Salary £18,000-£20,000

A flourishing, creative, family run business in Northampton are looking for a customer focussed individual to join their busy Internal Sales team. The purpose of the role is to provide the highest level of customer service and administrative support to their customer base in order to maximise the sales opportunities.

Key Duties:

* To provide customers with appropriate information relating to the product and service offering

* To provide customers with the most appropriate solution in response to their enquiry and tender requests, ensuring that every possible avenue is fully explored

* To ensure customers are aware and have access to all relevant information that will enable them to promote the products and services effectively & efficiently

* To process customer orders accurately & efficiently

* Capture, document and follow up, where appropriate, customer enquiries to ensure all sales opportunities are maximised

* To proactively identify and develop new sales opportunities from within the existing customer base

* Promote the product portfolio in a way that meets the customers requirement while maximising the company's profit margin

* Effectively communicate and create a positive working relationship with the Product Specialist and A&D Managers in order to maximise the potential of the dealer and A&D base.

* Capture customer feedback

* Ensure that all processes, procedures and general administration duties are maintained and carried out to the required standard

To be successful:

* You must have experience in a customer focused role

* Have strong interpersonal skills

* Internal Account Management experience is preferred

* Excellent telephone manner and communication skills

* Strong administration and customer service skills
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(3rd party vacancy)
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