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Administrative Assistant
Title: Administrative Assistant
Category: Accounting & Finance
Job type: Permanent
Job status: Full Time
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Faraday Tracing Bureau (FTB) was recently acquired by ITM Limited. This means that we now have an extended core proposition that includes member tracing, existence checking and mortality screening. These are all important factors in data quality and accuracy. Data is quickly featuring on more agendas, driven both by specific scheme goals and regulatory focus. This natural extension to our existing services allows us to better serve new and existing clients. Following this acquisition, FTB now require an Account Executive to join as part of a busy tracing team finding missing members within the pension and insurance sector.

Key Responsibilities:

Assisting with the processing of member searches across multiple tracing databases Carrying out low level investigative work where required Dealing with incoming and outgoing beneficiary telephones calls Maintaining and inputting of data on the internal member database Responding to member enquiries Mail control and dispatch General administrative duties Requirements

Excellent communication and interpersonal skills Methodical approach Problem solving skills and the ability to respond to sudden unexpected demands Good administration skills to include working knowledge of Microsoft Office applications Attention to detail Reliable, flexible and adaptable Ability to work on own initiative when required Contribute to the effectiveness of the team Ability to deal with members of the public in a courteous manner Please note that whilst this role is currently based in Croydon, it will be moving to London in Spring 2019.


Competitive salary and benefits
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