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Senior Analyst
Title: Senior Analyst
Category: Customer Support / Client Care
Job type: Permanent
Job status: Full Time
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The Senior Analyst - Systems will be responsible for overseeing and developing the current in-house developed inventory systems that are in place. You will be the subject matter expert for the systems and conduct root cause analysis for any technical issues with the system. You will enjoy conducting system reviews and looking for opportunities to develop the system and if required, rebuild the system. You will also lead on some inventory related projects grasping the opportunity to work cross functionally and make a real impact at Cromwell.

This is an excellent opportunity for someone who is experienced in using VBA through Microsoft Access and enjoys developing systems.

The role will be responsible for;

• Analysing large amounts of planning data to build actionable recommendations to enhance service and inventory performance.

• Supporting inventory planning strategies across a large portfolio of products, locations, and customers.

• Be a change agent within the business and be able to communicate complex concepts in an easy to understand manner.

• Responsible for working with supply chain and cross-functional partners to develop strategies that allow the company to meet customer service and inventory performance targets.

• Performing gap analysis; identify root causes, recommend and implement supply chain planning enhancements.

• Providing thought leadership and business guidance to analysts on analytical skills and best practices.

• Identifies, recommends and leads continuous improvement projects to improve service levels, utilization of inventory and process efficiency.

The Ideal Person:

• Solid Experience using VBA through Microsoft Access to develop systems.

• Experience writing queries, views and functions in SQL

• Superior analytic foundation with background in numerate discipline (Mathematics, Statistics, Engineering, Computing).

• Demonstrated ability to find creative solutions to problems and means of improvement and collaborate with partners to drive results.

• Detail oriented, high proficiency

• Highly motivated and results oriented

• Ability to collaborate and influence people

• Understanding of key financial and customer service metrics

What you'll get in return

The chance to join a multinational organisation with ambitious growth plans and one where team members truly matter. Our people focus incudes engagement, development opportunities and career path, diversity and the ability to influence.

As one of our employees, you can expect to receive a competitive salary in addition to a variety of benefits, including 30 days annual leave (inclusive of bank holidays), free car parking, defined contribution pension scheme and employee discounts on products and retailers.

For further information on the benefits package for this role, please contact us on

About us

Cromwell, Fabory, Grainger Global Online and Zoro Tools Europe are subsidiaries of W.W. Grainger, a U.S. Fortune 500 industrial supplies business.

Cromwell has been established for over 50 years and is a supplier of maintenance, repair and operations type products, offering an unrivalled choice of products to all industries, professions and trades.

From cutting tools to personal protection products and from precision equipment to abrasives and power tools, our extensive range brings together all the major brands and more in an unrivalled selection available from a single source.

We also offer a diverse profile of technical and specialist support, which ranges from in-depth product expertise, to on-site solutions to enable you to maximise performance.

We offer next day delivery or collection from our nationwide Stock Centres, supported by an overnight UK logistics network.

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