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Warranty Administrator
 
Title: Warranty Administrator logo #190212
Category: Executive Support
Job type: Permanent
Job status: Full Time
Location: England, East, Cambridgeshire, Peterborough
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About this recruiter
 
Description:
Warranty Administrator

Location: Oundle

Job Type: Full-time, Permanent

Department/Section: Dealer Support

Reports to: Commercial Manager

Fairline Yachts:

The spirit of adventure drives everything we do. Success, perfection, and the ultimate in luxurious experiences are all destinations we are heading for. And it has always been that way. Our reputation for making class-leading, iconic hand-built motor yachts is world renowned. But there's a restless energy within us. One that is driving us further into the distance, to find joy and excitement in new ways and on new horizons. More beautiful experiences. More thrilling experiences. Join us.

Overview of Warranty Administrator:

Provide administrative support within the Dealer Support team including boat handover, warranty claim input, and invoice processing

Main duties of Warrant Administrator:

- Administer and record all handover documentation prior to release of Warranty Certification.
- Work with Sales Department to ensure new boat files are complete and archived correctly, and archived files are updated/ maintained as required.
- Processing warranty claims to ensure all new claims are input and acknowledged within the agreed service level agreement.
- Timely administration of all shipping and 3% party supplier invoices, allocating to the correct accounts.
- Provide dealer support and education during claims processing.
- Provide claim details and boat histories as requested by members of the team or Dealer Support for research purposes and field engineering trip preparation.
- Timely administrative processing of all dealer warranty invoices and allocation to correct accounts. Accurate data recording and management of all 'on hold' dealer invoices.
- Carry out department filing duties as required, for example claims and boat file (soft and hard copy) updates to be done on a daily basis.
- Provide support and cover for all tasks within the Dealer Support Team, as requested by your line manager

Requirements for Warranty Administrator:

- Experience working in a commercial and administrative environment within the manufacturing or financial industry
- Professional and courteous attitude
- Excellent written and oral communication skills
- Be organised and able to prioritise a heavy, and changing, workload
- Ability to adapt, be flexible and operate well in a fast-paced environment
- An eye for detail, with the ability to work accurately and efficiently under pressure
- Strong user of Microsoft Office suite
- Experienced Infor 10 Syteline user or other major MRP or ERP system

Next Steps:

To apply to our vacancy for a Warranty Administrator, please click Apply and submit a copy of your CV for consideration.

We look forward to hearing from you.
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