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Front of House Assistant
Title: Front of House Assistant
Category: Administrative / Clerical
Job type: Permanent
Job status: Full Time
Salary: £15,001.00 - £25,000.00
Salary per: annum
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MSC UK – Front of House Assistant


Competitive Salary

MSC UK prides itself on being the ‘Employer of Choice’ within the shipping industry and we have an exciting opportunity for a Front of House Assistant to join our team in Ipswich. The successful applicant will provide an on brand greeting to all visitors to MSC, processing all mail (in and out) DHL/FedEx.

We believe the successful Front of House Assistant should have the following skills:

Demonstrate excellent time management.

Good telephone manner.

'Hands on’ practical approach and a proactive attitude to customer service.

Excellent Organisational skills and methodical approach to all tasks are essential.

Good Computer Skills.

Professional personal presentation.

Ability to work in a pressured environment.

Good team player.

The key tasks for the Front of House Assistant role are:

Greeting all visitors and staff in a professional manner and ensuring high level of client care is provided at all times

Duties include sorting the incoming mail, and processing outgoing mail including using the franking machine

Administration of DHL documents and parcels

Checking in guests, signing in clients, security passes etc.

Escorting guests to meeting destination if required

Answer the telephone in an efficient and professional manner

Complete all security procedures.

Ensure all deliveries are notified to correct recipient as soon as they arrive and are logged accordingly.

Ensuring the reception area is kept clean and tidy at all times.

Coordinate and oversee the hospitality requirements for meeting rooms

Liaising with hospitality and assisting when necessary by setting up or clearing meeting rooms if required

Carry out basic meeting room checks on each floor each day.

Log jobs with onsite cleaning and/or external maintenance company where required in the absence of the Senior Front of House Assistant

Update phone system with name changes

So, if you feel that you are the Front of House Assistant we are looking for then please apply now.
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(3rd party vacancy)
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