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Membership Sales Manager - Leisure+ Fitness - Loughton, + ...
Title: Membership Sales Manager - Leisure+ Fitness - Loughton, + ...
Category: Other
Job type: Permanent
Job status: Full Time
Salary: £25,000.00
Salary per: annum
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Membership Sales Manager - Leisure+ Fitness - Loughton, Essex-£25,000 +

Job Membership Sales Manager

Salary £25,000 +

Location Loughton, Essex

To sell a range of memberships to suit all sectors. To retain existing members by providing excellent customer service. To achieve/exceed budgeted membership sales targets and associated sales lines. Responsible for developing and implementing monthly sales plans with the objective of achieving targeted membership sales numbers.


- Telephone prospective enquiries in accordance with the Minimum Performance Criteria (MPC) levels in order to reach monthly sales goals.

- Convert a targeted percentage of all outbound telephone calls to appointments and subsequent appointments to new members.

- Conduct tours with prospective members and sell facilities of the Club, ensuring appropriate follow up activity where necessary.

- Follow up Web / Email enquiries within 48 hours.

- Drive the sales process for corporate memberships.

- Responsible for sourcing new leads through regular outreach initiatives

- Develop and implement a sales plan which will maximise central sales/marketing support and generate sufficient new contacts in the local marketplace in order to achieve targeted sales / income.

- Work closely with the club operations teams to implement local and centrally driven marketing campaigns in order to sell new memberships, reduce membership attrition and drive joiners from referrals..

- Implement, monitor and drive retention strategies, e.g. new member events, club nights, away days and after sales care.

- Maintain a full operating knowledge of the Club's membership systems, including joining fees, subscriptions, direct debits, cancellation policy, Club services and rules.

- Manage computerised membership system, and provide accurate statistical information as required.

- Proactive database management of customer records on CRM.

- Comply with the provision of the Company's Health, Safety and Fire policies and procedures.

To view other great opportunities please check out our website at www.corecruitment.
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