379 new jobs in the last 24 hours
37,996 new jobs in the last 7 days
40,670 total live jobs
Search jobs
Enter keyword(s):Search tips
Select job sector:
Enter Town/Country/Postcode
Enter salary range (£)
Advanced search
Register your CV
Let us make life easier for you! By storing your CV in our secure database recruiters can find YOU taking the hassle out of looking for jobs yourself.

Technical Support Agent
Title: Technical Support Agent
Category: Other
Job type: Permanent
Job status: Full Time
Salary: £7.83
Salary per: hour
More jobs like this
More jobs by this recruiter
Create jobs by email
Technical Support Advisors required for a Basildon based Financial Services company

The Role:

Dealing with inbound calls, which may require deviation from standard screens, scripts, and procedures.

Dealing with inquiries and problems via the telephone or email.

Research problem areas and documents processes used to correct issues.

Performs work that is varied and that may be somewhat difficult in character, but usually involves limited responsibility. Some evaluation, originality or ingenuity is required.

Can accommodate rotational shifts around 08:00-20:00 opening times and some weekend work

The candidate:

• Be educated to GCSE level

• Have experience of customer service related environment

• Have excellent written and verbal communication skills

• Have an interest in Technology

• Be PC literate including knowledge of Windows packages; Word and Excel

• Have demonstrated ability to handle multiple tasks and priorities work

• Have ability to work under pressure and as part of a larger team

• Strong and clear telephony manner is essential

So, if you enjoy providing the highest levels of customer service and query resolution; if you always go the “extra mile” to help your customers and if you are seeking a genuine career opportunity within a company that recognises and rewards efforts and results, apply NOW!

Contact Kerry for an immediate interview.
Apply for this job
(3rd party vacancy)
If this job is not for you, why not try one of these instead?