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Customer Service Assistant
Title: Customer Service Assistant
Category: Customer Support / Client Care
Job type: Permanent
Job status: Full Time
Salary: £20,001.00 - £25,000.00
Salary per: annum
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Ridgeons is one of the largest independently owned timber and builders’ merchants in the UK and we’re passionate about our people. We have a heritage as a family owned business and following our merge with Huws Gray we are excited about our future.

Job Description

We’re currently recruiting for a Customer Service Assistant to join our team in branch. The ideal candidate will be great at building lasting customer relationships.


Advising customers on our range of products

Assisting customers to get the right solution for them

Providing outstanding customer service and building positive relationships with them

Maintaining stock levels and keeping the branch tidy and presentable

Supporting your colleagues and assisting the branch in achieving goals

Skills and Experience

Great communication skills

Takes pride in helping customers with their individual need

Awesome teamworking and a supportive attitude to their team

Good attitude to work and a drive to achieve daily goals

Ability to work on own initiative, with effective time management skills

Willingness to develop your knowledge and learn about the products we sell

Are you looking to work for a business where you feel valued and trusted? Do you want to work in a fun environment where everyone is a great team player? You’ll receive just that working with us. At Ridgeons we’re proud of our company culture and values and are confident you’ll love working here.

We are passionate about our people and offer a range of benefits to engage our colleagues. We offer competitive rates of pay and a great benefits package with 24 days holiday (plus bank holidays), bonus scheme, Perkbox, excellent staff discount, contributory pension scheme and lots more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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