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Team Manager
 
Title: Team Manager logo #71472
Category: Technical Customer Services
Job type: Permanent
Job status: Full Time
Salary: £28,000.00
Salary per: annum
Location: England, East, Essex, Basildon
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About this recruiter
 
Description:
Team Manager

Location: Basildon, Essex

Salary: £28k per annum (working past 8pm then you will receive 6% increase on your salary)

Permanent

Sector: Commercial

Job Reference: HT873040

Our client based in Basildon are looking for an experienced Team Manager.

Job Responsibilities

* Assist in managing day to day operations of a call centre environment. Ensure accounts are collected in compliance with all applicable regulations and internal performance standards in order to meet or exceed the monthly goal objectives of the department budget

* Interface with varying levels of management, customers and staff

* Support of 15-25 staff members, which includes daily responsibility of coaching, motivation, monitoring, performance feedback, and technical assistance, focusing on quality and productivity

* Identify problems or issues in processes an implement solutions bringing bottom line results

* Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment. Work in a team environment

Due to the high response received for some vacancies, we regret that we are sometimes unable to reply to all applicants. If you have not been contacted within 7 days, please assume that your application has been unsuccessful on this occasion. However, we will keep your details and notify you of any other opportunities.

Please note, you will be asked to provide your eligibility to work in the UK.

For more information on this position, please contact Hayley Taylor at Adore Recruitment.

Adore Commercial is part of the Adore Recruitment group and specialises in commercial recruitment across the UK. Some of our key sectors include Sales Administrator, Call Centre Agent, Customer Service Specialist, PA/Secretarial, Receptionist Service Co - ordinator, Operations Assistant, Productions Administrator, Import/Export Clerk, Finance Manager, Compliance Assistant, Event Managers, Procurement/Purchasing and Facilities Manager. We are acting as an employment business/agency.
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